We accept returns within 7 days of delivery if:
- The product is damaged, defective, or not as described
- You received the wrong item
- The item is unused, in its original packaging, and in resellable condition
Please note: Returns are only accepted for orders delivered within Pakistan. International orders are not eligible for return or refund.
2. How to Request a Return
To initiate a return, please contact us via email within 7 days of receiving your order. Include:
- Your Order Number
- A clear description of the issue
- Photos or videos showing the problem (in case of damage or defect)
📧 Email: support@accessifymobile.store
We will review your request and respond within 1–2 business days with instructions on how to proceed.
3. Refunds
If your return is approved:
- You can choose a full refund to your original payment method or
- A replacement product (subject to stock availability)
Refunds are processed within 5–7 business days after we receive and inspect the returned item.
4. Return Shipping
- If the return is due to our error (wrong or damaged item), we will cover the return shipping cost.
- If the return is due to customer preference or mistake, the buyer will bear the return shipping charges.
5. Non-Returnable Items
We do not accept returns or refunds for the following:
- Used or damaged products due to customer handling
- Items returned after the 7-day window
- International orders (outside Pakistan)
- Sale or clearance items (if stated as final sale)
6. Contact Us
For questions or assistance, please reach out:
📧 Email: support@accessifymobile.store
🌐 Website: https://accessifymobile.store
